Active clarity for Gleerups
How a small design detail reduced user frustration and support calls at Gleerups.
UX audit
Stakeholder interview
Usability testing
Ideation & prototyping
Visual design iteration
stakeholder review & signoff
Developer handoff
Designing system efficiency
Improving an internal tool at Ikano Bank with clearer structure and smarter workflows.
Contextual inquiry
UX audit
low-fidelity sketching
iterative prototyping
feedback sessions
Documentation & handoff
Visual accessibility guide
Turning accessibility challenges into visual guidance to support designers in meeting WCAG 2.2.
Survey
qualitative interview
heuristic evaluation
prototyping
Iterative feedback
Designing system efficiency
Improving an internal tool at Ikano Bank with clearer structure and smarter workflows.
Contextual inquiry
UX audit
low-fidelity sketching
iterative prototyping
feedback sessions
Documentation & handoff
Active clarity for Gleerups
How a small design detail reduced user frustration and support calls at Gleerups.
UX audit
Stakeholder interview
Usability testing
Ideation & prototyping
Visual design iteration
stakeholder review & signoff
Developer handoff
Visual accessibility guide
Turning accessibility challenges into visual guidance to support designers in meeting WCAG 2.2.
Survey
qualitative interview
heuristic evaluation
prototyping
Iterative feedback
Designing system efficiency
Improving an internal tool at Ikano Bank with clearer structure and smarter workflows.
Contextual inquiry
UX audit
low-fidelity sketching
iterative prototyping
feedback sessions
Documentation & handoff
Active clarity for Gleerups
How a small design detail reduced user frustration and support calls at Gleerups.
UX audit
Stakeholder interview
Usability testing
Ideation & prototyping
Visual design iteration
stakeholder review & signoff
Developer handoff
Visual accessibility guide
Turning accessibility challenges into visual guidance to support designers in meeting WCAG 2.2.
Survey
qualitative interview
heuristic evaluation
prototyping
Iterative feedback
